Last Updated: 10 September 2023
Coztrix Limited (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.craftylite.com (“Website”), and interact with our services. By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: This may include your name, email address, postal address, and phone number.
Payment Information: We may collect payment details such as credit card information when you make a purchase on our Website.
Account Information: If you create an account on our Website, we may collect your username and password.
Transaction History: We collect information about your purchase history, including products you have bought and their associated details.
Communications: When you contact us or subscribe to our newsletters, we may collect your communication preferences and any information you provide.
Device Information: We may collect information about the device you use to access our Website, such as your IP address, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your browsing behavior on our Website.
2. How We Use Your Information
We may use your personal information for the following purposes:
Order Processing: To process and fulfill your orders, including payment processing, shipping, and order tracking.
Customer Support: To respond to your inquiries, provide customer support, and resolve issues.
Account Management: To manage your account, including account creation, login, and password reset.
Marketing and Promotions: To send you promotional materials, newsletters, and offers if you have subscribed to our marketing communications. You can opt out of these communications at any time.
Analytics: To analyze and improve our Website, services, and user experience.
Legal Compliance: To comply with legal obligations, such as tax and regulatory requirements.
3. How We Share Your Information
We may share your personal information with third parties for the following purposes:
Service Providers: We may share your information with third-party service providers who help us operate our Website and provide our services, such as payment processors and shipping companies.
Legal Requirements: We may disclose your information when required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
4. Your Choices
You have the following choices regarding your personal information:
Access and Correction: You can access and correct your personal information by logging into your account or contacting us.
Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the communication or by contacting us.
Cookies: You can control cookies through your browser settings. Please note that disabling cookies may affect your user experience on our Website.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be posted on our Website with the effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at cs@craftylite.com
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Website.
